Leading the way in relocations since 1991


Global Goods, Local Expertise: Import Relocations Simplified!

Embarking your relocation journey to UAE can be a complex and daunting task, but with

Leader Relocations by your side, you can be assured that your transition will be smooth, efficient, and hassle-free.

Each year we assist hundreds of expatriates to move to UAE. Some are clients we first helped move overseas, whilst others have been referred to us. In each case, we have managed to provide the peace of mind that comes from dealing with a UAE-based company with thoughtful and sympathetic staff more than willing to pick up the phone and speak with you in your time zone.

Benefits of Moving to UAE:

  • Good work prospects and better pay in the UAE
  • Thriving expat community and excellent social life
  • Safety – virtually 0% crime rate
  • Widen your cultural horizons
  • Sunshine 12 months a year


Our imports team will take care of customs clearance and will be in constant touch with you to keep you updated as to the status of your shipment and arrange delivery as quickly as possible.

A few points to keep in mind with regard to documentation required as below:

  • Seaway Bill/ Express Release/ Telex release or Airway Bill
  • Shipment should be declared as ‘Used Household Goods and Personal Effects”
  • Detailed packing list in English
  • Copy of the importer’s passport & a valid UAE residence visa copy (stamped in the passport) or an Emirates ID copy is a must
  • Local contact address, telephone number, and e-mail address of the client
  • Customs forms/ DO authorization letter – to be filled by the importer, template will be provided by Leader (Please refer to document section of the website)

Motor Vehicle: Copy of last traffic registration at origin with complete details of the car & proof of ownership
All the above documents are required at least 7 days before arrival of the shipment

Shipping Instructions:

PHONE: +971 4 885 2204
E-MAIL: import@leaderrelocations.com


  • Used household goods and personal effects being imported are exempted from customs duty & VAT as long as the importer has a UAE residence visa
  • UAE customs are earmarking the majority of shipments for extensive customs examination wherein the container is shifted to the inspection zone, de-stuffed, inspected, goods scanned & then re-stuffed into the container & container shifted back to the terminal. If customs request, the importer’s presence will be required during customs examination.
  • Shipments may incur port storage/ liner demurrage charges due to port congestion, weekends, or public holidays.
  • Literature, videotapes, and books require a minimum amount of information for approval and can be detained by customs for screening. Items banned will be either destroyed or re-exported to the country of origin at the consignee’s expense.

There is no customs duty & VAT on used household items however customs may levy duty at their discretion. Both new and used motor vehicles/ boats incur customs duty & VAT of 5 % on value assessed by customs.

Prohibited Items:

Drugs, Narcotics, Alcohol, Pornographic Material, Political/ Religious Literature, Products of Israeli Origin, Pirated Goods, Fireworks, Ivory, Weapons & Ammunition, Chemicals, Fertilizers, Laser Pens, Radar Jammers, Wireless Radio, Endangered Animal Species, and Any Objects, Sculptures, Paintings, Video Tapes or Books deemed offensive.

Normal customs clearance takes approximately 5-7 working days (subject to Dubai customs) after the vessel’s arrival at the port.

Experience the difference with Leader relations. Contact us today to learn more about our import relocation service and let us help, make your relocation to UAE a success!